Tessuto Store Policies

TESSUTO BAGS

All items are handmade by me in Australia.  I use a range of quality fabrics, leather, vinyl and cork to create my bags.  Ready to ship stock is listed under the 'Products' tab. Custom orders are welcome.

PAYMENT

Credit card payments or Paypal.  Payment in full must be received before dispatch of goods.  All prices are in Australian Dollars AUD.

SHIPPING FOR BAGS WITHIN AUSTRALIA

Orders for ready to ship products will be sent within 5 business days.  All parcels within Australia are dispatched with tracking details using Australia Post.  Express Post or Signature on delivery is available on request at an additional cost.  Multiple items will be packaged together where possible and postage over charges will be refunded.

SHIPPING FOR BAGS WORLDWIDE

At this moment I am not taking international orders.  This may change in the future.

RETURN POLICY

I work hard to ensure the high quality of all items.  If you are unhappy with the workmanship of your purchase, please let me know. There will be no refunds for change of mind.  Send an email via the 'Contact' tab within 7 days of purchase and we can work towards a solution.

COLOUR ACCURACY

Colours of fabrics may vary from screen to real life.  I do my best to take real life photos in natural light on most occasions to show this.  I do not offer return of products because they may have appeared a different colour on your screen or monitor.

ANYTHING ELSE I CAN HELP YOU WITH

Contact me via the 'Contact' tab'.

Thanks

Sharon